James Riley and the InnovationAus team talks to corporate, academic and political leaders about what’s driving the transformation of Australia’s economy toward a 21st Century mindset. InnovationAus is an independent publication that reports on government policy as it affects technology-based innovation across the nation’s growth industries. From mining and agriculture to financial services, MedTech, cyber security and advanced manufacturing. The journalism focuses on the opportunities that align with Australia’s strategic priorities and connects government, institutional researchers, investors, entrepreneurs and the mainstream business community.
Episodes
Wednesday Aug 11, 2021
Wednesday Aug 11, 2021
With the shift from in-person, bricks and mortar shopping to online shopping surging, retailers must continue to invest in innovative customer experiences – to capture revenue and offset lost sales. Among key priorities are scaling up digital, improving the ecommerce customer experience and operating efficiency, futureproofing end-to-end operating models and progressing supply chain transformation. Brad Blyth, Chief Information Officer at Kmart and Target and Mathew Wells, Global Solutions and Strategy at Verizon Business Group discuss changing retail patterns and habits, and the use of next-gen tech to drive sales and improve customer interaction.
The views and opinions expressed by guest speakers do not necessarily reflect the view or position of Verizon.
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